1. Introduction

This Rediafile Data Deletion Policy (“DDP”) serves as an integral extension of our Terms of Service, Privacy Policy, and all associated terms and conditions. Rediafile reserves the right to amend this policy at any time, with any modifications becoming effective immediately upon posting on our website.

2. Data Retention Philosophy

As a general rule, Rediafile is committed to minimizing the amount of personal information retained to facilitate the provision of our services. For further details on data handling practices, please refer to our Privacy Policy. Should you wish to ensure the complete and irreversible deletion of your data from our systems, please contact us at info@rediafile.com with a request to purge your data. Upon receipt of your request, we will take the necessary steps to process it and provide you with confirmation.

3. Items Subject to Deletion

Upon request to delete your data, the following items will be purged from our systems:

• Your user account
• All files associated with your user account
• Any credentials related to your Single Sign-On (SSO) provider
• Any other account-specific information stored directly linked to your account

4. Procedure for Data Deletion

To facilitate the deletion of your account, please adhere to the following steps:

1. Step 1: Send an email to info@rediafile.com from the email address associated with the account you wish to delete.
2. Step 2: You will receive an acknowledgment of receipt from Rediafile.
3. Step 3: Rediafile will verify that the email address on the account matches the email address from which the request was sent.
4. Step 4: If the email addresses match, Rediafile will process your request.
5. Step 5: You will receive a confirmation email once your request has been fulfilled.
6. Step 6: If the email addresses do not match, Rediafile will be unable to process the request, and you will receive a confirmation indicating the request cannot be completed.

5. Data Retention Exceptions

Rediafile may retain a limited amount of data necessary for billing, platform security, or legal compliance purposes. However, personal data, SSO-related data, and files will be removed immediately, albeit in an asynchronous manner. It is important to note that some data stored on third-party services, such as billing or diagnostic providers, may not be deleted instantaneously. For additional details, please refer to our Data Retention Policy and Privacy Policy.

6. Contact Information

In order to access your account and files, Rediafile must retain certain identifying information about you. By revoking consent to the collection and retention of your personal data, you effectively terminate your account with Rediafile. For requests related to account deletion, please contact us at info@rediafile.com using the exact email address linked to your account. Upon receipt of your request, we will confirm compliance via email.

7. Conclusion

We are dedicated to protecting your privacy and ensuring that your personal data is managed with the utmost care. For further inquiries regarding our Data Deletion Policy, please reach out to us via the contact information provided above.