Account & billing
Manage your profile, plans, and payments.
Creating an account
Accounts are optional but recommended. To sign up:
- Visit app.rediafile.com
- Click "Sign up" and enter your email address
- Verify your email by clicking the confirmation link
- Set a secure password (minimum 8 characters)
- Start uploading and managing your files
Plans overview
| Feature | Free (no account) | Free (account) | Business |
|---|---|---|---|
| Storage | Unlimited | Unlimited | Unlimited |
| Max file size | 2 GB | 5 GB | 50 GB |
| File lifetime | 7 days | 30 days | Custom / Forever |
| API access | — | Basic | Full + webhooks |
| Team members | — | — | 3+ licenses |
| Analytics | — | Basic | Advanced |
| Priority support | — | — | Yes |
| Custom branding | — | — | Yes |
| 2FA | — | — | Yes |
Billing FAQ
Can I upgrade or downgrade anytime?
Yes. You can change your plan at any time from your account settings. Prorated charges or credits will apply automatically.
What payment methods are accepted?
We accept credit/debit cards (Visa, Mastercard, American Express), PayPal, and bank transfers for annual business plans.
Is there a refund policy?
Yes. We offer a 14-day money-back guarantee on all paid plans. Contact support to request a refund — no questions asked.
Can I cancel my subscription?
Yes, you can cancel at any time from your account settings. Your plan will remain active until the end of the current billing period.
Managing your profile
From your account settings you can:
- Update your email address and password
- Change your display name and avatar
- View and download your data export
- Manage connected apps and API tokens
- Configure notification preferences
- Delete your account and all associated data