Frequently asked questions
Quick answers to the most common questions about Rediafile.
Is Rediafile completely free?
Yes, all core features are free. You can upload, share, and download files without paying anything. Premium Business plans are available for users who need higher limits, API access, team collaboration, and advanced analytics.
Do I need to create an account?
No. You can upload and share files without any registration. Creating a free account unlocks additional features like download history, file management, higher upload limits (5 GB vs 2 GB), and extended file lifetime (30 days vs 7 days).
What is the maximum file size?
Each file can be up to 2 GB without an account, 5 GB with a free account, and 50 GB on the Business plan. You can upload multiple files at once, and there is no limit on the total number of uploads.
How long are files stored?
By default, files are available for 7 days without an account. With a free account, files can be kept for up to 30 days. Business users can set custom lifetimes or keep files indefinitely. You can always extend the expiration date from your file manager.
Is there a download limit?
No, there is no download limit. Your shared files can be downloaded as many times as you want, by as many people as you want. With an account, you will be notified when someone downloads your file.
Are my files encrypted?
Yes. All uploads and downloads use SSL/TLS encryption. Files are also encrypted at rest on our servers. We use advanced security measures to safeguard your data, and we never scan file contents for advertising purposes.
Can I delete a file I uploaded?
Yes. Only the user who uploaded the content can delete it. Log into your account, go to the file manager, and delete the file. It will be permanently removed from our servers immediately.
What file types are supported?
We have no restriction on file type. You can upload any type of file. Supported previews include images, videos, audio, documents, code files, and archives. See the Upload & share page for the full list.
Can I share folders?
Yes. You can create folders in your file manager and share them with a single link. Set permissions to view-only, upload & edit, or full access depending on your needs.
Is there a mobile app?
Yes. The Rediafile Android app lets you upload files and folders directly from other apps. You can also manage your files, view download stats, and copy share links from your phone.
What happens if I forget my password?
Click "Forgot password" on the login page, enter your email, and follow the reset link sent to your inbox. If you do not see the email within 5 minutes, check your spam folder.
How do I contact support?
Use the contact form on our website. Free users get a response within 24 hours, business users within 4 hours. You can also check the troubleshooting section first.